Technical Assistance

Created by Stephanie Hudson, Modified on Wed, 12 Feb at 9:49 AM by Stephanie Hudson

  • Email our helpdesk ticketing system by emailing: helpdesk@erskine.edu (preferred method).
    • Please include contact information, a detailed description of the issue, and any troubleshooting methods.
  • Call our helpdesk line at 864-379-8816, or visit our office in Belk Hall 317-321 during business hours.
  • Erskine IT is available during Erskine’s business hours (we are not staffed 24/7).
  • Erskine IT is a resource for current students for technical assistance with software/hardware installations, troubleshooting, servicing, upgrading, and maintenance.
    • We do not provide hardware support on mobile phones or tablets.
    • If hardware is not covered by warranty replacement, the student will be responsible for the expense of replacing the part, while the labor is free.

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